Privacy Policy
Last updated: July 5, 2026
This Privacy Policy explains how Rineharts Stuff Junk Scrap Removal LLC ("we," "us," "our") collects, uses, and protects your information when you visit rinehartsremoval.com (the "Site") or contact us for a quote or service.
Information we collect
When you request a quote through the Site or contact us by phone, text, or email, we may collect:
- Your name and contact information (phone number, email address)
- Your service address or general location
- Details about the job you're requesting (type of service, description of items)
- Photos you choose to upload or send us showing the items or area for the job
We only collect information you choose to give us. Browsing the Site does not require you to provide any personal information.
How we use your information
We use the information you provide to:
- Respond to your quote request and communicate with you about scheduling
- Provide the services you've requested
- Keep basic records of jobs and customer communication
We do not sell your personal information. We share limited browsing data with Meta through the Meta Pixel for our own advertising (see "Cookies and advertising" below) — but we never share your quote details, photos, or contact information with third parties for their marketing purposes.
How your information is stored
Quote form submissions are securely stored using third-party service providers that host our website and form database (currently Vercel and Supabase). These providers store data on our behalf and are not permitted to use it for their own purposes. Standard technical information (such as IP address and browser type) may be logged automatically by our hosting provider for security and performance purposes.
Cookies and advertising
The Site uses cookies and similar technologies:
- Essential cookies — required for the Site to function properly.
- Advertising cookies (Meta Pixel) — we use the Meta (Facebook) Pixel to understand how visitors use the Site and to show relevant ads on Facebook and Instagram to people who have visited the Site (known as retargeting). Meta may collect information about your visit as described in Meta's Privacy Policy.
You can control cookies through your browser settings, and you can manage the ads you see through your Facebook Ad Preferences. Blocking advertising cookies won't affect your ability to use the Site or request a quote.
Text messaging
If you provide your phone number, we may contact you by call or text about your quote or scheduled service. We won't send you marketing texts without your consent. Reply STOP at any time to opt out of texts. Message and data rates may apply.
How long we keep information
We keep quote and job information as long as reasonably needed for business records, then delete it. You can request deletion of your information at any time using the contact info below.
Your choices
- You can request a copy of the personal information we hold about you
- You can ask us to correct or delete your information
- You can opt out of texts or calls at any time
Children's privacy
The Site is not directed at children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent version.
Contact
Questions about this policy or your information? Call or text 484-837-5125 or email rinehartsremoval@gmail.com.